Frequently Asked Questions

Exhibit 3 - Shattered Screen

The screen side on the MacBook Air is very thin cannot withstand very much pressure, especially from the Apple Logo side. One cause of a screen shattering from the middle is putting the power brick right against that side of the laptop. When storing the laptops in bags, make sure the power brick is in the separate compartment and the brick itself is on one of the bag or the other, not directly in the middle. This would be marked on the checklist as "Screen - Cracked/Shattered."

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Last Updated 9 months ago