Click on the category to browse FAQs.

• Change the password of a macOS user account (1)

  How to change the password of a macOS user account.
  • How to change the password of a macOS user account.

• One-to-One Laptop Collection (11)

  Here is a collection of pictures of various types of damage the laptops can have and recommendations for how to assess the condition upon hand-in.
  
  
  • Collection Information and Instructions
  • Exhibit 0 - Case Damage with Subsequent Broken Screen
  • Exhibit 1 - Shattered Trackpad
  • Exhibit 2 - Hinge Twisted
  • Exhibit 3 - Shattered Screen

• Password Reset (1)

  How to Reset my email password
  • How to I do this ...

• Remote Desktop Connectivity (2)

  Documentation for using a Remote Desktop application to connect to a Windows computer
  • How to setup a Microsoft Remote Desktop application on a Chromebook
  • How to setup the Microsoft Remote Desktop application on a Macintosh-based Computer

• Restart 2nd and 3rd generation Apple TV (2)

  How to restart 2nd and 3rd generation Apple TV
  • From the Settings menu:
  • Using Apple Remote: